fb47 Privacy Policy

1. Introduction and Scope

fb47 (referred to as "we", "us", or "the Company") is committed to protecting your personal data and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

This policy applies to all personal data processed through the fb47 website at fb47.org, including all sub-pages, promotional landing pages, and any mobile-optimised versions of the site. It covers data processed in connection with account registration, deposits, withdrawals, gameplay, customer support interactions, and marketing communications.

2. Information We Collect

fb47 collects personal data in the following categories, limited strictly to what is necessary for the operation of the platform and compliance with applicable obligations:

• Identity data: full legal name, date of birth, gender, and a copy of government-issued photo identification provided during KYC verification.
• Contact data: mobile phone number, email address, and the city or region of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh).
• Financial data: transaction history including deposit amounts, withdrawal amounts, and the mobile wallet services used (bKash, Nagad, Rocket, Upay). We do not store complete wallet PINs or full mobile banking credentials.
• Technical data: IP address, browser type and version, device type and operating system, session timestamps, and referral source. This data is collected automatically when you visit fb47.org.
• Usage data: game history, bet amounts, game outcomes, session duration, and platform feature usage. This data helps us operate the platform, detect fraud, and personalise your experience.

3. How We Use Your Data

fb47 processes your personal data only for the purposes for which it was collected. We do not use your data for purposes that are incompatible with the original collection purpose without your consent. The primary purposes for which we use your personal data are:

• Account management: to create, maintain, and administer your fb47 member account, including processing login credentials, verifying your identity, and managing account settings.
• Payment processing: to facilitate deposits and withdrawals in Bangladeshi Taka via bKash, Nagad, Rocket, Upay, and other supported payment partners, and to maintain accurate financial records.
• Legal compliance: to meet obligations under applicable laws, including KYC identity verification, anti-money laundering checks, and responding to lawful requests from regulatory authorities.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, collusion, bonus abuse, unauthorised access, and other prohibited conduct as set out in our Terms & Conditions.
• Customer support: to respond to your inquiries, complaints, or disputes, and to maintain a record of support interactions for quality assurance and dispute resolution purposes.

4. Legal Basis for Processing

fb47 processes your personal data on one or more of the following legal bases, depending on the nature of the data and the purpose of the processing:

• Contractual necessity: processing is necessary to perform our contract with you — i.e., to operate your account, execute bets and transactions, and provide the gaming services you have requested.
• Legal obligation: processing is necessary for fb47 to comply with applicable laws, including identity verification, anti-money laundering requirements, and lawful regulatory requests.
• Legitimate interests: processing is necessary for fb47's legitimate interests in operating a secure, fair, and commercially viable platform, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: where we rely on your consent to process your data (for example, for direct marketing communications), you may withdraw that consent at any time by contacting fb47 support or by using the unsubscribe mechanism in any marketing message we send.

Where we rely on legitimate interests, we conduct a balancing test to ensure that our interests are proportionate and do not cause undue prejudice to your rights. You may contact us to obtain further information about this balancing test.

5. Data Sharing and Third Parties

fb47 does not sell, rent, or trade your personal data to unaffiliated third parties. We may share your data with a limited set of trusted service providers who assist us in operating the platform, strictly on a need-to-know basis and subject to confidentiality obligations. These include: payment processing partners (bKash, Nagad, Rocket, Upay) to execute your financial transactions; game content providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) who supply the games you play — these providers receive only the session and outcome data necessary to run the game; identity verification service providers engaged to assist with KYC compliance; and fraud prevention and security analytics vendors.

fb47 may also disclose your personal data to law enforcement agencies, regulatory bodies, or legal advisors where required by law, where disclosure is necessary to protect the rights or safety of fb47 or third parties, or where disclosure is necessary in connection with legal proceedings.

6. Cookies and Tracking Technologies

fb47 uses cookies and similar tracking technologies on fb47.org to improve platform performance, personalise your experience, and support our analytics operations. Cookies are small text files placed on your device when you visit our website. We use the following categories of cookies:

• Essential cookies: required for the platform to function, including session management, login state maintenance, and security token verification. These cannot be disabled without impairing platform functionality.
• Analytics cookies: used to collect aggregated, anonymised data about how users interact with fb47.org — including pages visited, session duration, and navigation paths. This helps us identify areas for improvement.
• Preference cookies: used to remember your platform preferences such as language selection, so you receive a consistent experience on return visits.

You can control cookie settings through your browser preferences. Please note that disabling essential cookies will prevent certain platform features from operating correctly. For analytics and preference cookies, you may opt out at any time without affecting core platform functionality.

7. Data Security

fb47 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and fb47.org; secure, access-controlled server infrastructure; regular security assessments and penetration testing; strict internal access controls so that only authorised personnel with a legitimate business need can access member data; and incident response procedures to manage any potential data breach promptly.

While we take all reasonable steps to protect your personal data, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. You are responsible for keeping your account login credentials confidential. If you believe your account has been compromised, please contact fb47 support immediately.

8. Data Retention

fb47 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Active account data: retained for the duration of your membership plus a minimum of 5 years following account closure, to meet anti-money laundering record-keeping requirements.
• Transaction records: retained for a minimum of 5 years from the date of the transaction, in line with financial record-keeping obligations.
• KYC identity documents: retained for the period required under applicable anti-money laundering law, typically 5 years following the end of the business relationship.
• Customer support records: retained for 3 years from the date of the final support interaction, for dispute resolution and quality assurance purposes.
• Marketing consent records: retained for the duration of your consent plus 1 year, to demonstrate compliance with marketing communication obligations.

When your personal data is no longer required, fb47 will securely delete or anonymise it in accordance with our internal data disposal procedures.

9. International Data Transfers

fb47 is operated primarily for the Bangladesh market and processes most member data within the region. However, certain service providers and game content partners may operate infrastructure located outside Bangladesh. Where your personal data is transferred to a country that does not provide an equivalent level of data protection, fb47 will ensure that appropriate safeguards are in place — such as contractual data protection clauses with the receiving party — before any such transfer takes place.

You may contact fb47 support to request further information about international data transfer safeguards applicable to your account.

10. Your Rights

As a member of fb47 and as a data subject, you have the following rights in relation to your personal data. To exercise any of these rights, contact fb47 support using the email address published on this site. fb47 will respond to your request within a reasonable timeframe and no later than 30 days from receipt.

• Right of access: you may request a copy of the personal data fb47 holds about you.
• Right to rectification: you may request that fb47 correct any inaccurate or incomplete personal data it holds about you.
• Right to erasure: you may request that fb47 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to fb47's legal retention obligations.
• Right to restrict processing: you may request that fb47 restrict the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested.
• Right to object: you may object to fb47's processing of your personal data where that processing is based on legitimate interests, including profiling and direct marketing.

fb47 will not discriminate against you for exercising any of these rights. Please note that some rights are subject to exceptions and limitations under applicable law. Where fb47 cannot comply with a request, we will explain the reason for our decision.

11. Children and Minors

fb47 is strictly an adult-only platform. We do not knowingly collect personal data from any person under the age of 21. The minimum age to register and use fb47 is 21 years. If fb47 becomes aware that personal data has been collected from a person under 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe your child has registered on fb47, please contact our support team immediately using the email address published on this site. We take our responsibility to prevent underage access extremely seriously.

12. Changes to This Policy

fb47 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will publish the updated policy on this page with a revised effective date. For significant changes that materially affect how we handle your personal data, we may also notify you directly via the contact details registered on your account.

13. Contact and Data Queries

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how fb47 handles your personal data, please contact our support team using the email address displayed on this site. We aim to respond to all privacy-related queries within 5 business days.

This Privacy Policy is governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with this policy that cannot be resolved through our internal complaints process will be referred to the appropriate dispute resolution body.